Investment in insurtech reached new heights in 2020. ‘Tech-first’ insurers continue to unlock new opportunities across the entire value chain and are growing at rates that make them increasingly difficult to ignore. And insurers, of all stripes and sizes, continue to pursue their digital transformation agendas with varying degrees of success. These are just a few of the dynamics at play today that will undoubtedly shape what the insurance industry will look like in the coming years and by extension, your organisation.